Privacy Policy
Last Updated: 06/03/2025
1. Introduction
Welcome to Norfolk’s Edge. We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the UK General Data Protection Regulation (UK GDPR). This policy explains how we collect, use, and safeguard your personal information.
2. Data Controller
The data controller responsible for your personal data is:
Norfolk’s Edge
Phone: 07777 758636
Email: info@norfolksedge.co.uk
3. Information We Collect
We collect and process personal data that you provide to us via our website forms:
- Contact Form: Name, email, phone number, and message content.
- Join the Team Form: Name, email, phone number, desired job role, and cover letter.
- Newsletter Subscription Form: Name and email address.
- Booking Form: Name, email, phone number, booking details.
- Wedding Booking Form (Typeform): Name, email, phone number, wedding details.
- Events Booking Form (Typeform): Name, email, phone number, event details.
4. Purpose and Legal Basis for Processing
We process your personal data based on:
- Consent – You provide explicit consent by submitting a form.
- Legitimate Interests – For customer inquiries and marketing communications.
5. Data Retention
We retain personal data for:
- 12 months from the date of submission for general inquiries and bookings.
- Until unsubscribed for newsletter subscriptions.
- Job applications are retained for up to 4 months.
6. Third-Party Data Processors
We use third-party services to process your data securely:
- Google Analytics – Website usage tracking.
- reCAPTCHA – Protects forms from spam.
- Typeform – Used for wedding and event booking forms.
- Zapier – Used for automation (data is not stored).
- Mailchimp – For newsletter email marketing.
7. Your Rights
You have the following rights regarding your personal data:
- Right to access, rectify, or erase your data.
- Right to withdraw consent at any time.
- Right to object to data processing.
- Right to request data portability.
To exercise these rights, contact info@norfolksedge.co.uk.
8. Cookies & Tracking
We use cookies to improve website functionality. Google Analytics is used for website analytics. You can manage cookie preferences via Cookie Preferences in the footer.
9. Security Measures
We implement appropriate security measures to protect your personal data from unauthorised access, disclosure, or misuse, including SSL encryption.
10. Children’s Data
We do not knowingly collect data from individuals under the age of 18.
11. Updates to this Policy
We may update this policy periodically. Changes will be reflected on this page.
12. Contact Information
For any privacy-related queries, please contact us at:
Phone: 07777 758636
Email: info@norfolksedge.co.uk
